The chief minister Mehbooba Mufti has listed e-governance in Jammu and Kashmir as her top priority with administrative Secretaries directed to ensure transparency in the administration and cut the delay in the delivery of services to the public. Sources within the dispensation revealed that the government has increased its pace in ensuring that the online service model is introduced in the state without further delay and several departments in the very first phase shall be covered under the model. It would ensure the timely delivery of the government services for the people of the state and that it would keep the applicants aware about the status of their respective applications in the government departments.
The government has increased its pace in ensuring that the online service model is introduced in the state without further delay and several departments in the very first phase shall be covered under the model.
At first, the state dispensation is mulling to introduce online service model at Housing and Urban development department, Srinagar Municipal Corporation, department of Education and the offices connected with it. Government’s top officials said that in a first, various incentives shall be accorded to those who would prefer to pay online to the government departments. “There are bills of different nature that are to be paid by the public towards the government. The government would keep a budget provision so that the bills which are paid online get a discount in bid to attract others to go for the online bill payment,” officials divulged. It was informed further that if such a pilot project becomes successful, much of the government work will be eased and pressure upon the treasuries shall get minimised.
There are high hopes that with such an endeavour, the clerical complexities would be erased under which the state has been reeling since decades and voices of concern over it being heard since long. One of the officials in the department of finances said that if the egovernance is implemented in the state, the financial irregularities will get mitigated and people will witness a new boom of development. “Lot of money out of the state exchequer is wasted evert year upon the paper works and delay that we witness while getting peoples’ issues resolved. If there is an online mode of governance ensured, the mess is bound to end.”
It would ensure the timely delivery of the government services for the people of the state and that it would keep the applicants aware about the status of their respective applications in the government departments.
Pertinently, the he State Vigilance Commission has also reiterated in its recommendations that in order to ensure the delivery of public services in the time bound manner it is important that the government departments start the online services. Starting the online services also saves the money in the delivery of government to citizen services (G2C). But it has been found that the bureaucrats loath to even officially communicate through emails. The are voices being heard that the government must ensure the transparency. Besides making online grievance redressal system inherent part of government functioning, speedy disposal of files could really make a drastic difference.
At first, the state dispensation is mulling to introduce online service model at Housing and Urban development department, Srinagar Municipal Corporation, department of Education and the offices connected with it.
